dental
billing professional

Empowering Dental Practices, Connecting Virtually: Our mission is to revolutionize dental billing services by providing efficient remote solutions.

CEO / Founder

Kristine Flagello

Kristine Flagello  the founder of Dental Billing Professional.  I began my dental career in 1994 as a Dental Assistant in Kearny, NJ. I continued my career progression as a CDA, RDA, and trainer until 2000, when I officially moved to a position in practice management in Manhattan. 

I have worked with offices/teams of all sizes nationwide throughout my career.  I am proficient in all aspects of the front desk, with a high emphasis on insurance and insurance billing.  As a Regional Manager of a dental billing company, I am skilled in the overall operations of a dental practice.

Services

Comprehensive Dental Billing Services

Insurance Aging

  • Claim follow-up every 14 days that hit 30+ days in aging
  • All denials and appeals handled
  • Contact patients for updated insurance information ( i.e. after insurance terminations, personal information, updates etc.) 
  • All claim status notes put directly in your dental software Claim status, action taken, representative name, reference# initials 

CLAIM SUBMISSION

  • Daily Claim Submission
    • All primary and secondary claims
    • Electronic attachments and narratives for all necessary procedure codes
    • Use the “Clean Claim” guideline
  • Insurance reports to find any missing claims run weekly
    • Procedures not attached to insurance• Claims not batched
    • Secondary claims not created
    • Insurance claims to proces

Payment Posting

  • Insurance checks or EFTs posted for you
  • Checks posted within 24 hours of being scanned into the system. 
  • End of the day matching deposits for accuracy 
  • Accurate posting EOBs including write-offs and adjustments as guided by your office’s protocols
  • Opt out of insurance credit card payments for you 

Insurance Aging

Reviewed multiple times a week
• Diligently worked starting at 30 days past due

Patient A/R

Electronic patient statements
• Sent weekly or monthly depending on your preference
• Submitted electronically through your software

Payment Posting

• Insurance checks or EFTs posted for you
• Checks posted within 24 hours of being scanned into the system

Insurance Aging

Reviewed multiple times a week Diligently worked starting at 30 days past due
All claims followed up on every 14 days.

Patient A/R

Electronic patient statements
Sent weekly

Payment Posting

Insurance checks or EFTs posted for you Checks posted within 24 hours

Payment Poting

Insurance checks or EFTs posted for you Checks posted within 24 hours of being scanned into the system End of the day.

Insurance Aging

Reviewed multiple times a week Diligently worked starting at 30 days past due All claims followed up on every 14 days.

Patient A/R

Electronic patient statements Sent weekly or monthly depending on your preference Submitted electronically.

Why Choose Us

Discover the Unmatched Advantages of Our Services

NO CONTRACTS REQUIRED

We offer month to month billing, with no lengthy contracts required.

WE USE YOUR SOFTWARE

We provide the added convenience of updating essential data in your practice management software.

WE DON'T REPLACE YOUR TEAM

Our team is an extension of your staff. We work behind the scenes so your staff can be fully present and attentive to the live patient in front of them! Your office will have direct communication with your assigned account manager.

Dental Billing Benefits

Benefits

  • Efficiency and Accuracy: Remote dental billing services leverage advanced technology to streamline billing processes, reducing the likelihood of errors and improving overall accuracy in claims submissions, coding, and documentation.
  • Cost Savings: By outsourcing dental billing remotely, practices can significantly reduce overhead costs associated with in-house billing staff, office space, and equipment. This allows for more efficient resource allocation and increased profitability.
  • Focus on Patient Care: With billing tasks handled externally, dental practices can redirect their focus and resources toward providing high-quality patient care. This enhances the patient experience.
  • Timely Payments: Remote billing services are equipped to expedite the billing cycle, leading to faster claims processing and, subsequently, quicker reimbursement. This steady cash flow is crucial for sustaining and growing a dental practice. Your staff will have time to present accurate treatment plans and collect at the Time-of-Service

Insurance Billing

Small

Ideal for dental offices with insurance collections under $40,000 per
month.
$ 1250.00
/Month

Medium

%  Ideal for dental offices with insurance collections between $40,000 and $100,000 per month
3.2%
/Month

Large

%  Ideal for dental offices with insurance collections between $100,000 and $200,000 per month
3.0%
/Per Month

 Enterprise

Ideal for enterprise dental offices with insurance collections over $200,000 per month.
Custom Pricing
/Per Month

Small

If office insurance Collections are up to 40K
$ 1150
/Month

Medium

If office insurance Collections are up to 100K
3.2%
/Month

Large

If office insurance Collections are 100K and above
$ 3.0%
/Per Month

Enterprise

Ideal for enterprise dental offices with insurance collections over $200,000 per month.
$ --
/Per Month

Add-On Services  

Small

Total collections under
$40k
$ 500
/Month

Medium

Total collections under $40k-$100k
$ 750
/Month

Large

Total collections under $100k-$150k
$ 1050
/Per Month

Enterprise

Total collections under $150k-$200k
$ 1400
/Month

FAQs

Frequently Asked Questions

The average time to collect electronic reimbursement is between 14 to 21 days.

Your office staff will continue to open all mail, collect all payments, and make all deposits. Dental Billing Professional  never handles money.

We can and will collect overdue accounts on your behalf. However, Dental Billing Professional is a billing service, and even though we collect your payments by various means, we do not act as a collection agency.

No, by enlisting Dental Billing Professional, you will reduce or eliminate your operation’s overhead expenses (salary, benefits, office space, hardware, and other costs). You will discover that we employ effective billing techniques that require attention to detail. For example, there are many trade secrets that’ when applied, can result in operational savings and greater consistency and payments. Just as a dental professional specializes in a certain field to practice, Dental Billing Professional focuses entirely on the practices of billing and is not distracted by patient care as in-house

billing staff can often be. There are specific government policies that we have a great understanding of as well as programs we constantly keep up to date with the latest in rulings, code changes (CPT and ICD-9) we have several contacts with carriers to stay abreast of internal changes that may have a huge impact and much more.

Yes, we guarantee our services. We feel completely confident that you will be pleased with our work, so much that we only get paid after you have collected the receivables that are due to your practice.

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