FAQ
FAQs
Frequently Asked Questions
HOW LONG DOES IT TAKE TO RECEIVE INSURANCE REIMBURSEMENT?
The average time to collect electronic reimbursement is between 14 to 21 days.
WHO WILL HANDLE MY ACTUAL PAYMENTS (CHECKS AND CASH) AND DEPOSIT?
Your office staff will continue to open all mail, collect all payments, and make all deposits. Dental Billing Professional never handles money.
CAN Dental Billing Professional COLLECT ON OVERDUE ACCOUNTS?
We can and will collect overdue accounts on your behalf. However, Dental Billing Professional is a billing service, and even though we collect your payments by various means, we do not act as a collection agency.
WOULD IT BE MORE COST-EFFECTIVE TO FILE ELECTRONIC CLAIMS IN-HOUSE, RATHER THAN USING Dental Billing Professional OR ANOTHER BILLING SERVICE?
No, by enlisting Dental Billing Professional, you will reduce or eliminate your operation’s overhead expenses (salary, benefits, office space, hardware, and other costs). You will discover that we employ effective billing techniques that require attention to detail. For example, there are many trade secrets that’ when applied, can result in operational savings and greater consistency and payments. Just as a dental professional specializes in a certain field to practice, Dental Billing Professional focuses entirely on the practices of billing and is not distracted by patient care as in-house
billing staff can often be. There are specific government policies that we have a great understanding of as well as programs we constantly keep up to date with the latest in rulings, code changes (CPT and ICD-9) we have several contacts with carriers to stay abreast of internal changes that may have a huge impact and much more.
DOES Dental Billing Professional GUARANTEE ITS SERVICES?
Yes, we guarantee our services. We feel completely confident that you will be pleased with our work, so much that we only get paid after you have collected the receivables that are due to your practice.
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